Assessment Appeals

The IIE009 Assessment Policy refers:
Section 36.1 in IIE009

• Students have five working days to appeal a negative decision.
• The student will log an assessment appeal on the Student Hub and must include the CASE number for the original replacement assessment case, the decision of which she or he is appealing. Appeals without reference to the previous case number may not be considered.
• The student has the onus to ensure that the details of the appeal are accurate.
• The full documentation attached to the original application will be considered. No additional documentation will be considered.
• Students should always have at least five working days between receiving the outcome of an appeal and the assessment date that will then apply.
• Students are expected to familiarise themselves with general rules including how to appeal assessment decisions including reviewing marking, as the institution will not provide these separately with each assessment.
• All assessment exceptions and concessions applications must be lodged by the student on the Student Hub. All relevant documentation pertaining to the request must be included as only the documentation submitted with the application can be taken into consideration for processing the application or subsequent appeal.

Unfair Assessment Process Allegations
Section 36.1.1 in IIE 009

• An appeal alleging an unfair assessment process can be lodged on the Student Hub within five working days of that assessment being undertaken
• The result of the appeal will be given to the student within five working days and could include the assessment being conducted afresh for the whole group, for the student alone, or the appeal being overturned resulting in the marking and release of the assessment result in the normal course of events.

Request for Re-mark
Section 36.1.2 in IIE 009

• Students may apply for a re-mark on the Student Hub within 20 working days of the result being released or within five working days of having viewed the paper. Late applications will not be accepted.
• If the remark result means a student qualifies for a supplementary exam, the student can write it in the next scheduled assessment opportunity for that module.
• In a case of group work, all members of the group must agree to request the re-mark.
• The result of the second mark will stand – whether or not it is higher or lower than the original mark, and no second re-mark on a single assessment is permitted.
• The assessment will be remarked by a different marker selected by campus.
• A remark report will be made available indicating where marks were lost or gained.
• A fee is charged for remarking, and the outcome of the remark will not be communicated to unless the fee is paid.

Access to Examination Papers
Section 36.2 in IIE 009

• A student can gain access to his/her final examination paper (but not the memorandum) for 20 working days after the release of results:
1. Only when the moderation process is complete; and
2. When s/he requests that access via the Student Hub.
• A student will have access to only his/her paper/rubric in the case of an oral examination:
1. Only with prior appointment with the relevant campus administrator and only within the period normally allowed for a remark request.
2. The student may only look at the paper in the company of a staff member and may not, under any circumstances, copy the paper but may make notes for learning purposes.
3. Only have a half hour to look at the paper.
• If a marking mistake is picked up, the mistake should be pointed out to the Campus Administrator, who will either have the mark adjusted if it is an adding error or remarked if the error is not a mathematical one.
• If a student still disputes a mark even if no marking error is picked up, the student may request a remark within five working days of the viewing, and this will then be done in terms of the rules above at the cost of the student.
• A request for a remark must be lodged on the Student Hub.

Assessment Results

• This category of appeal is available to students who would like to appeal an assessment result achieved.

Denied Concession

• This category of appeal applies to any concession under 10.2. For any concession that is denied – students may apply on the Student Hub under the category - Denied Concession

• Remark – R 250